Car Ex Group
CAR EX GROUP
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Frequently Asked Questions

Everything you need to know about buying, exporting, and working with Car Ex LLC.

Buying Process

You can browse our inventory online and enquire directly via WhatsApp or our contact form. For single units, you can also visit our Dubai showroom. Our team will guide you through the full purchase process.

We sell to both. Individual buyers can purchase single units from our showroom or through our online inquiry system. Businesses and governments can purchase in bulk at wholesale pricing.

Yes — our showroom is at Showroom No. 77, Used Car Complex Ras Al Khor Awir, Dubai. We are open Monday to Saturday, 9:00 AM to 6:00 PM GST. No appointment needed, but calling ahead is recommended for large fleet discussions.

We sell both new vehicles sourced directly from manufacturers and selected quality pre-owned vehicles. Each listing specifies the condition. New vehicles come with full manufacturer warranty.

Export & Shipping

Yes, completely. We handle all export documentation including certificate of origin, export license, customs declaration, Bill of Lading, and any destination-country specific requirements.

We export to 50+ countries across Africa, the Middle East, Central Asia, and South Asia. If your country is not listed, contact us — we can almost certainly help.

Shipping times vary by destination. Africa (East & West) typically 14–28 days by sea from Dubai. Middle East 3–7 days. Asia 21–35 days. Air freight is available for urgent requirements.

We provide all documentation required for customs clearance. We also have partners in many African countries who can assist with port clearing for an additional fee.

Pricing & Payment

Vehicle pricing varies based on quantity ordered, destination, currency, and current market rates. Contact us for a personalised quotation — bulk orders receive significantly better pricing.

We accept bank wire transfer (TT), Letter of Credit (LC) for large orders, and cash for showroom purchases. All transactions are conducted in USD or AED.

We work with selected UAE finance partners who can assist with vehicle financing for qualified buyers. Contact our team for details.

Vehicle Sourcing

Submit a Vehicle Request on our website. Our sourcing team will search our network of manufacturers and suppliers to locate your specific requirement. This is free with no obligation.

Yes, we supply both Left-Hand Drive (LHD) and Right-Hand Drive (RHD) vehicles depending on model availability. This is especially important for African markets — please specify your requirement when enquiring.

Yes. We currently stock several electric models including the Baojun YEP, Wuling YH3D, and Xpeng G9. More EV options are being added regularly to meet increasing global demand.

Still Have Questions?

Our team is ready to help with any enquiry.

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